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Personal Information Protection Policy

The SANKO Group (hereinafter referred to as "the Group") recognizes the importance of personal information obtained from our stakeholders, and considers the protection of such information as the basis of the Group's business activities and one of the most important management issues.

In order to provide safe, secure, and reliable services to our customers, we have established the following basic policy and ensure that all employees are fully aware of the policy and comply with it.

1.Basic Policy

1.The group shall comply with the Personal Information Protection Law and other related laws and regulations.

2.The group handles personal information within the scope of the purpose of use that has been clearly indicated to our customers. We shall not disclose or provide personal information provided by our customers to third parties, except with the consent of the customers or for legitimate reasons.

2.Purpose of Use of Personal Information

When the group collects personal information from our customers, we specify the purpose of use of the personal information in advance and use the information within the scope of the stated purpose of use. When it becomes necessary to use a customer's personal information for purposes other than those stated in advance, we shall notify the customers and obtain the customers’ consent before using the personal information. The purposes of use of personal information held by the Group are as follows

Personal information related to customers

  • ・Sending of products, materials, etc.
  • ・Sending of information on services, events, etc.
  • ・Providing customer support and maintenance
  • ・Responding to inquiries and consultations
  • ・Developing services, conducting questionnaire surveys, and monitoring customers.
  • ・Execution of contracts

Personal information from applicants for employment

  • ・Providing and communicating employment information, etc.
  • ・Managing the Group's recruitment activities.

3.Provision of Personal Information

1.The group shall not disclose or provide customers' personal information to third parties except in the following cases

  1. 1.When the customer has given consent
  2. 2.When required by law
  3. 3.When it is necessary for the protection of life, body, or property of a person, while it is difficult to obtain the consent of the customer
  4. 4.When entrusting the handling of personal information within the scope necessary to achieve the purpose of use
  5. 5.In the event of succession of business due to merger, corporate separation, transfer of business, or other reasons.

2.Notwithstanding (1) above, the Group may provide the customer’s address, name, telephone number, etc. to our affiliates or agents when we deem it appropriate for such affiliates or agents to provide services to the customer or respond to inquiries, etc.

4.Inquiries about personal information

Inquiries regarding disclosure, correction, deletion, etc. of customers' personal information may be sent to sanko-webmaster@sankogr.co.jp.

5.Other Matters

1. Access Information

This site may collect access log information in order to provide better service. The acquisition of access log information is not for the purpose of identifying customers' personal information. Thank you for your understanding and cooperation.

2. Cookies

This website uses cookies in some parts of the site to provide a better user experience. Cookies and IP address information are not considered personal information due to the fact that they cannot identify specific individuals by themselves. Cookie information can be rejected by setting your browser.